Fixed Ops (Service & Parts) BDC

Fill Your Service Lanes and Boost Revenue

A busy service department is a profitable service department. Our Fixed Ops BDC drives more booked appointments, reduces no-shows, and follows up on declined services to keep your shop at full capacity.

What We Do:

• Schedule service and parts appointments

• Confirm and reconfirm upcoming bookings

• Recover missed and no-show appointments

• Follow up on declined repairs and services

• Run targeted recall campaigns

Benefits:

• Increase billed hours and repair orders

• Smooth out schedule gaps and reduce downtime

• Improve CSI with proactive communication

• Boost revenue from underutilized opportunities