BDC Training & Coaching

Build a Team That Performs

Equip your in-house BDC or sales team with the skills and processes they need to consistently set more appointments and close more sales.

What We Do:

• Train on call handling, objection management, and empathy-based communication

• Create and refine scripts for sales and service follow-up

• Implement CRM workflows for maximum compliance

• Coach managers on accountability and KPI tracking

• Provide ongoing skill refreshers and performance reviews

Benefits:

• Improved appointment set and show rates

• More confident, professional agents

• Standardized processes across the team

• Reduced training time for new hires