Convert More Leads into Appointments, Shows, & Sales with an Outsourced BDC

Our services

At Dealer eBDC, we deliver outsourced BDC solutions that boost appointments, shows, and sales while cutting costs and reducing management headaches. From Fully Managed Sales BDC and Fixed Ops BDC to BDC Training & Coaching and Accountability & QA, we help dealerships achieve consistent follow-up, higher show rates, and measurable growth—powered by over 22 years of automotive expertise with Dealer eTraining.

Every solution we offer is designed to integrate seamlessly with your CRM, follow proven communication scripts, and provide daily accountability. Whether you want to improve sales lead conversion, fill your service lanes, or strengthen your team’s skills, we deliver the people, processes, and performance tracking to make it happen.

Fully Managed
Sales BDC

Fixed Ops
(Service & Parts) BDC

BDC Training & Coaching

Accountability
& QA

Ready to see how our BDC can transform your dealership?

or Call us now at +1 (732)-925-8362

Why Dealer eBDC?

22+ Years of Automotive Expertise
We understand dealership operations inside and out—from sales floors to service lanes—so our BDC process works in the real world.

Proven Track Record
150+ dealerships served, 1,000+ agents trained, and measurable results that consistently improve contact, set, and show rates.

Sales & Service BDC Solutions
From turning internet leads into sold units to filling your service lanes, we offer complete solutions for both departments.

Daily Accountability
Reporting, call scorecards, and CRM compliance checks ensure every opportunity is tracked and followed up.

Powered by Dealer eTraining
Backed by one of the automotive industry’s most respected training and consulting firms.

150+

DEALERSHIPS SERVED

22+

YEARS OF EXPERIENCE

1000+

AGENTS TRAINED

300+

POSITIVE REVIEWS

Dealer eBDC Reviews

Discover what our clients think about our service

Our show rates have jumped and our sales team is closing more deals than ever. They’ve completely streamlined our follow-up process and freed up my managers to focus on coaching and closing.

Increased Shows & Sales
Mark T.,
General Sales Manager

Service Dept. Growth
Daniel R.,
Fixed Ops Director

Our service BDC went from being a cost center to a profit center. The team recovers no-shows, follows up on declined services, and keeps our bays full week after week.

Consistency
Maria L.,
General Manager

I don’t have to worry about BDC turnover anymore. Dealer eBDC provides trained agents, daily reports, and clear accountability. It’s like having an in-house team without the headaches.

CRM Clean-Up &
Lead Management
Kevin K., Dealer Principal

They cleaned up our messy CRM, improved response times, and made sure every lead is followed up properly. We’re finally seeing the full potential of our marketing spend.

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